Our regular notifications are send twice in an hour, but our partnes are publishing offers all the time. This can lead to some offers being sold out before you get the next notification.

If you want to be notified about every offer your favorite venue publish, we recommend using "Instant notifications from favorites" feature found in the Notification settings (Settings → Notifications → Receive instant notifications from favorites).

Android phone issues

Some Android devices have power save features, which might prevent the ResQ app from receiving notifications or might cause notifications to appear with a long delay. Here are some tips on how to fix the issue. For more complete instructions, please refer to this excellent website: https://dontkillmyapp.com/

Huawei / Honor devices:

Android 9.0: Settings → Battery → App launch → Turn off for ResQ → In the appearing dialog, turn on all selections

Android 7 – 8.0: Settings → Battery → Close apps after screen lock → turn off for ResQ

Android 6.0: Settings → Advanced settings → Battery → Protected apps → turn on for ResQ

Samsung devices:

Android 9.0: Settings → Device care → Battery → Optimize battery usage → Disable for the ResQ app

Android 6 – 8.0: Settings → Device maintenance → Battery → Optimize battery usage from top bar menu → Disable for the ResQ app

Notifications are being sent simultaneously to all our users, but the arrival time to a different devices might vary. In addition to this, some offers are often sold out really quickly, so sometimes the offers might already be sold out before you have had time to react to the notifications.

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