Your sales will be paid by the 5th of the following month, and the monthly payout report will arrive around the same time. The report is send to the billing e-mail address you have added to the app.

If you desire to view or download your previous payout reports, you can find them by logging into the web version of ResQ (note: downloading reports is currently not available in the app version).

You can find the payout reports by clicking on the arrow next to your venue name on the top right corner and selecting statistics. Then select the year and month you want and click on Download payout report. The report will be downloaded to your computer.

You can change the e-mail address you want to receive these payout reports on the Account settings page under Billing email. If you want the reports to be sent automatically to your accountant, you can add the accountant's e-mail address here.

Problems with downloading your payout report? Contact our customer service via the app chat, by email or by phone +358 9 74791418.

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