❗
The service fee is currently applicable only in Finland.
What is a service fee?
The service fee is a small additional charge added to each order. It helps us maintain and improve the ResQ service, cover essential operational costs, and advance our mission to reduce waste. The service fee is fixed and separated from the price of the items you purchase.
How does it work?
The service fee is automatically added to your total at checkout. You'll see it clearly listed in your shopping cart before you place your order, no surprises! 💚
How much is the service fee?
The service fee is a fixed amount of €0.20 per order.
Will I get a receipt for the service fee?
Yes! You'll receive two receipts: one for your order and one for the service fee.
Is the service fee refundable?
If your entire order is canceled or fully refunded, the service fee will be refunded too.
If only part of your order is canceled or refunded, the service fee is not refundable.
Can I use ResQ without a service fee?
A service fee is added to all purchases made through the ResQ service and cannot be removed.
Still have questions? Our support team is happy to help! 💬 You can reach us via chat or by sending us an email at [email protected].