Beta testing is a trial phase where users have the chance to test a new app before its official release. This allows us, as app developers, to identify areas for improvement and enhance the app’s functionality based on feedback and user experiences.

By participating in beta testing, you can help shape the ResQ Club app and be among the first to try out the new features we’ve designed!

The core idea of ResQ remains exactly the same in the new app: you can view, browse, purchase, and pay for surplus offers directly within the app. 🤩

Alongside a fresh new look, we’re upgrading the underlying technology, allowing for faster product development. The new app already includes some features that have been requested and make browsing and purchasing offers even smoother!

In the new app, for example…

​New features and improvements will continue to be added to the beta app along the way. 😊 You’ll be notified of new features in the beta app with each app update.

Since this is the beta phase, not all features from our previous app are yet available in the new one.

In the new app, you currently cannot…

These features will be added to the new app at some point! 🤗 You’ll be notified of new features in the beta app with each update.

The short answer: eventually, yes. ​The ResQ Club beta app is the first version of our new app, which we’ve been developing for some time.

The purpose of the beta app is to allow us to see how everything functions in practice and to gather customer feedback before we fully replace the previous app with the new one.

Everything on your account will stay saved, even if you switch to using our beta app, and later when you move to the officially released new app.

Please note that while your credits will remain on your account regardless of the app version, using credits and gift cards is not yet possible in the beta app.

Your order history is also visible in the beta app!

The beta app is available in Finnish, English, Swedish, German and Estonian.

We have launched an open beta programme, and you can join while there are still seats left!

How to join - Android:

How to join - iOS:

You can register in the ResQ Club app using either your email address, Apple ID, Google, or Facebook account — whichever you prefer. This will also be your login method going forward.

If you’ve already created an account and are now just switching from the previous app to the beta app, there’s no need to register again. Simply follow the login instructions below. ⤵️

If you were already logged into ResQ Club, your account should be active and ready to use as soon as you have the beta version on your phone.

If you were logged out, log in with your email address, Apple ID, Google, or Facebook account, depending on which one you used to register originally.
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You can browse offers directly on the map (teal markers indicate available offers) or move the map to your desired area and view offers in the list below the map view.

When you find an offer you like, click on it to see details such as the description. To purchase the offer, press "Add to Order."

The pickup time is shown before you open the offer and also in the additional details — it's a good idea to check this before purchasing to ensure it fits your schedule!

Once you’ve added the first item to your order, you can either proceed to payment (with the "Place Order" button) or return to browse more offers from the same seller (with the "+ Add more items to your order" button). This will display all other available offers from the same seller, which you can add to your order.

Note! You cannot purchase offers from multiple sellers in the same order. Instead, you’ll need to place separate orders for each seller.

When you’ve added all desired offers to your order, you can select your payment method and complete the payment by pressing the "Place Order" button.

Once the payment is made, your order is complete! 🙏

For more information on payment methods, payment processing, and picking up your order, see below.

In the beta app, it’s not yet possible to buy or use credits and gift cards.

However, don’t worry! If you already have credits on your account and switch to the beta app, your credits will remain linked to your account, even though you won’t see them in the beta app. 😊

Using credits and gift cards will, of course, also be possible in the new app. However, if you’d like to use them before this feature becomes available, you can do so by returning to our previous app. You’ll find instructions for doing so below (Returning to the Previous App from Beta).

You can add discount codes from the "Me" tab by selecting "ResQ Codes." Enter the code, and the discount will be applied to your next purchase as usual.

Orders are always paid directly in the ResQ app before pickup, so payment on-site is not possible.

Once you’ve added your desired offers to your cart and pressed "Place Order (amount)," the payment method menu will open.

Available payment methods are:

When paying with a bank or credit card for the first time, you’ll need to enter your card details. However, you can save your card information to your account for easier payments in the future (see the image below). As a new feature, you can also save more than one card to your account.

Order pickup remains the same regardless of which app version you’re using: simply show your order receipt or purchase confirmation in the app to the staff at the location. 🙏

Since the beta version is currently used by only a few customers, the receipt view in the app may be unfamiliar to sellers. Be prepared to show your email receipt for your purchase if needed.

You can review your orders and report a problem in the new app version as well. You can leave a review after picking up your order by going to your order history, tapping the order and scrolling down to leave a review. The app will also ask you to leave a review the next time you open the app.

You can report a problem on the pickup screen by tapping "Report a problem" or if you have already picked up your order, problem report is located in the order history.

Your favorites list will remain the same as before, and if you'd like to browse your favorites, they're easily found on the "Me" tab -> "Favorites".

You can mark a venue as a favorite by tapping the heart icon 💚 on the top corner of the venue page. Tapping again will remove the venue from favorites. Hot tip: you can sort the offer list view with your favorites first for easier offer browsing!

If you’d like to go back to using the previous ResQ app after switching to the beta, that’s possible! You can also return to the beta app anytime you wish.

Below, you’ll find instructions for returning to the previous app based on your operating system.

If you have any other questions about the app update or using the beta app, we’re here to help! 🤗 You can reach us through the in-app chat or by email at info@resq-club.com.