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Frequently Asked Questions – For customers
Find answers to the most common questions about ResQ
41 articles
How to use ResQ
Creating a ResQ account and logging in
In which languages can I use the app?
Food safety in ResQ
What are ResQ credits?
I have a ResQ code. How can I use it?
How does buying a gift card work?
Reviews in ResQ
How to mark venues as favorites?
Best of ResQ
How to invite friends to ResQ Club?
Terms & Conditions for customers
Can I suggest new venues to join ResQ?
How do I block a venue?
ResQ Kotikulma – Frequently Asked Questions
What condition are the flowers and plants sold at ResQ in?
What type of products can I find in ResQ?
How can I pay offers in ResQ?
What to do if you get stuck while making a purchase?
Can I pay for my order at the venue when I pick up my food?
Secure handling of your payment details
Paying with bank and credit cards
What do I need to do when I pick up my order?
Can someone else pick up my order for me?
3DS 2.0 – What is it and how does it affect my payments?
Paying with MobilePay (Finland only)
Can I enjoy ResQ products on-site when I pick up my order?