ResQ Club

How to safely store and sell food in ResQ Club

Food safety in ResQ – for sellers

Tips to sellers on why, when, and how to package your ResQ food well, along with information about different takeaway containers.

How do I package my order?

How to store food?

What to do when customers pick up their orders?

Marking orders as picked up

Cancelling orders

Handling ResQ reclamations

New Orders view in the partner web browser application

You can choose whether customers can enjoy ResQ products on-site or if you sell them only as takeaway. Read more in the article.

Enjoying ResQ products on-site - for sellers

ResQ orders are generally binding, but certain product categories are subject to cancellation and return rights under an EU directive. Read more in the article.

ResQ Order Cancellation and Return Policy – for sellers

Handling orders

Find answers and get help from Intercom Support and Community Experts

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