It's unfortunate if you want to delete your account from ResQ. We hope to see you back later!
We want to remind you that deleting your account is final, meaning that if you wish to return to using ResQ after deletion, it will not be possible to restore your old data and purchases. However, you can create a new account at any time!
How to delete your account
Open the ResQ app and go to 'Me' tab. On the top of the tab, under your name, tap the 'Edit my information' section.
From the prompted view, tap 'Delete account'.
Next, your confirmation is asked to move forward with the deletion. If you wish the proceed, tap the red 'Continue' button.
In the last stage, to complete the deletion, toggle the slider (marked in the image below) to confirm you've understood the deletion being permanent. Once the toggler is activated, you're able to tap 'Delete my account' button.
Your account has now been deleted!
Deleting Personal Data
When you delete your user account, all personal data associated with your account will be removed from ResQ Club's registers and systems.
As the data controller, however, we have an obligation to retain the data required by law, which will be pseudonymized where necessary.
You can read more about this in our privacy policy or ask for further information via email at privacy@resq-club.com.