Frequently asked questions – For partners

Why should I use ResQ Club?

Written by Antti Tuomola
Updated over a week ago

Guidelines for ResQ partners

This article lists the do's and don'ts of selling ResQ food.

Written by Antti Tuomola
Updated over a week ago

Food safety in ResQ

How to safely sell food in ResQ Club

Written by Antti Tuomola
Updated over a week ago

Corona pandemic: Help Center for Partners

Information about how the corona pandemic affects ResQ Club

Written by Antti Tuomola
Updated over a week ago

What can I sell in ResQ Club?

ResQ is meant for surplus food, but what exactly does that mean?

Written by Antti Tuomola
Updated over a week ago

How ResQ Club works?

Written by Antti Tuomola
Updated over a week ago

Sign up as a partner

Written by Antti Tuomola
Updated over a week ago

Download ResQ Partner app

Written by Antti Tuomola
Updated over a week ago

Forgot username or password?

Written by Antti Tuomola
Updated over a week ago

Terms & Conditions

Written by Antti Tuomola
Updated over a week ago

Promoting your company with ResQ

Written by Antti Tuomola
Updated over a week ago

Partnership agreement

Here you can find easy-to-read summary of our partnership agreement

Written by Antti Tuomola
Updated over a week ago

Case study: the effect of pricing

Conclusions from our pricing case study

Written by Suvi Sundqvist
Updated over a week ago

How do I download our payout reports

Instructions for our partners

Written by Suvi Sundqvist
Updated over a week ago

How does the ResQ service work from a VAT perspective?

Instructions for our partners

Written by Suvi Sundqvist
Updated over a week ago

How much does this cost to me?

Written by Antti Tuomola
Updated over a week ago

When and how I get paid?

Written by Antti Tuomola
Updated over a week ago

I haven't filled out my banking details and the payment's gone!

Written by Antti Tuomola
Updated over a week ago

What's the minimum price for an offer?

Written by Antti Tuomola
Updated over a week ago

Selling café products

Written by Antti Tuomola
Updated over a week ago

How to price your offers?

Written by Antti Tuomola
Updated over a week ago

Smart pricing

This article tells you how Smart pricing works

Written by Antti Tuomola
Updated over a week ago

Tagging offers

Learn how to tag your ResQ offers correctly

Written by Suvi Sundqvist
Updated over a week ago

Upload an image to your offer with the ResQ Partner mobile app

How do I add an example picture of the products to my offer?

Written by Suvi Sundqvist
Updated over a week ago

Creating a new offer template

Written by Antti Tuomola
Updated over a week ago

Making an offer from the template

Written by Antti Tuomola
Updated over a week ago

Names and descriptions

Best practices for naming and describing your offers

Written by Antti Tuomola
Updated over a week ago

Pick up times and dietary options

Written by Antti Tuomola
Updated over a week ago

Cancel or edit published offers

Written by Antti Tuomola
Updated over a week ago

How to make an offer with a mobile app?

Written by Antti Tuomola
Updated over a week ago

Sharing your offers

How to promote your ResQ offers in other channels

Written by Antti Tuomola
Updated over a week ago

Pick up times

Written by Antti Tuomola
Updated over a week ago

Handling ResQ reclamations

Written by Matias Piiparinen
Updated over a week ago

When should I pack the food?

Written by Antti Tuomola
Updated over a week ago

How to store food?

Written by Antti Tuomola
Updated over a week ago

What to do when customers pick up their orders?

Written by Antti Tuomola
Updated over a week ago

Marking orders as picked up

Written by Antti Tuomola
Updated over a week ago

Cancelling orders

Written by Antti Tuomola
Updated over a week ago

Reviews and problem reports

Written by Antti Tuomola
Updated over a week ago

Best of ResQ

What's Best of ResQ and how can I get it?

Written by Antti Tuomola
Updated over a week ago

Sharing positive reviews

Written by Antti Tuomola
Updated over a week ago

How to change password?

Written by Antti Tuomola
Updated over a week ago

Changing contact details

Written by Antti Tuomola
Updated over a week ago

Adding and editing billing details

Written by Antti Tuomola
Updated over a week ago