Frequently asked questions – For partners

Guidelines for ResQ partners

This article lists the do's and don'ts of selling ResQ food.

Written by Antti Tuomola
Updated over a week ago

Food safety in ResQ

How to safely sell food in ResQ Club

Written by Antti Tuomola
Updated over a week ago

Corona pandemic: Help Center for Partners

Information about how the corona pandemic affects ResQ Club

Written by Antti Tuomola
Updated over a week ago

What can I sell in ResQ Club?

ResQ is meant for surplus food, but what exactly does that mean?

Written by Antti Tuomola
Updated this week

How ResQ Club works?

Written by Antti Tuomola
Updated over a week ago

Sign up as a partner

Written by Antti Tuomola
Updated over a week ago

Download ResQ Partner app

Written by Antti Tuomola
Updated over a week ago

Forgot username or password?

Written by Antti Tuomola
Updated over a week ago

Terms & Conditions

Written by Antti Tuomola
Updated over a week ago

Promoting your company with ResQ

Written by Antti Tuomola
Updated over a week ago

Partnership agreement

Here you can find easy-to-read summary of our partnership agreement

Written by Antti Tuomola
Updated over a week ago

How do I download our payout reports

Instructions for our partners

Written by Suvi Sundqvist
Updated over a week ago

How does the ResQ service work from a VAT perspective?

Instructions for our partners

Written by Suvi Sundqvist
Updated over a week ago

How much does this cost to me?

Written by Antti Tuomola
Updated over a week ago

When and how I get paid?

Written by Antti Tuomola
Updated over a week ago

I haven't filled out my banking details and the payment's gone!

Written by Antti Tuomola
Updated over a week ago

What's the minimum price for an offer?

Written by Antti Tuomola
Updated this week

Selling café products

Written by Antti Tuomola
Updated over a week ago

How to price your offers?

Written by Antti Tuomola
Updated over a week ago

Smart pricing

This article tells you how Smart pricing works

Written by Antti Tuomola
Updated over a week ago

Creating a new offer template

Written by Antti Tuomola
Updated over a week ago

Making an offer from the template

Written by Antti Tuomola
Updated over a week ago

Names and descriptions

Best practices for naming and describing your offers

Written by Antti Tuomola
Updated over a week ago

Pick up times and dietary options

Written by Antti Tuomola
Updated over a week ago

Cancel or edit published offers

Written by Antti Tuomola
Updated over a week ago

How to make an offer with a mobile app?

Written by Antti Tuomola
Updated over a week ago

Sharing your offers

How to promote your ResQ offers in other channels

Written by Antti Tuomola
Updated this week

Pick up times

Written by Antti Tuomola
Updated over a week ago

When should I pack the food?

Written by Antti Tuomola
Updated over a week ago

How to store food?

Written by Antti Tuomola
Updated over a week ago

What to do when customers pick up their orders?

Written by Antti Tuomola
Updated over a week ago

Marking orders as picked up

Written by Antti Tuomola
Updated over a week ago

Cancelling orders

Written by Antti Tuomola
Updated over a week ago

Reviews and problem reports

Written by Antti Tuomola
Updated over a week ago

Best of ResQ

What's Best of ResQ and how can I get it?

Written by Antti Tuomola
Updated over a week ago

Sharing positive reviews

Written by Antti Tuomola
Updated over a week ago

How to change password?

Written by Antti Tuomola
Updated over a week ago

Changing contact details

Written by Antti Tuomola
Updated over a week ago

Adding and editing billing details

Written by Antti Tuomola
Updated over a week ago